Return to site
Return to site

What Your Clients Expect of you as a BPO: A Conversation with Louis Summe

By Stephanie Eidelman, CEO of insideARM & The iA Institute

Today I'm talking with Louis Summe, CEO of Livevox, a provider of cloud contact center solutions for enterprises. LiveVox makes true omnichannel easy with an out of the box omnichannel platform that enables seamless digital engagement without the traditional integration costs or complexities.

Louis has some great advice for BPO companies that provide call center and collection services for creditors. Spoiler alert - one piece of advice is in the photo below.

Transcript

Previous
Immediate Collection Strategy Solutions for the Impacts...
Next
Email Will Be Key to Moving Forward: A Conversation with...
 Return to site
All Posts
×

Almost done…

We just sent you an email. Please click the link in the email to confirm your subscription!

OK