Think Differently

Today I'm talking with Tim Collins, General Counsel and Chief Compliance Officer of True Accord, a digital debt collection agency that is reinventing the collections experience. Tim has been in the collections industry for decades and is widely viewed as one of the "thinkers" in the space. Our...

Are you familiar with the term, Rich Communication Services (RCS)? It’s possible that you are but may not realize it. RCS is the communication platform that is likely to replace SMS text messages. And I predict it will revolutionize the way collectors communicate with many consumers. We engaged...

The COVID-19 pandemic has affected all sectors of the economy. For a few companies, including those in the digital media, in-home exercise and online delivery spaces, opportunities have expanded. But survival has hung in the balance for many other companies as they have had to reimagine the...