iA Innovation Council

This is where true innovators converge.
The Innovation Council is a membership group for organizations that understand their future depends on thinking differently and being at the forefront of communications, analytics, payments, and compliance technology.

Together, we envision the future and then map how to get there.
What Is It and Why Join?
Get a quick sense right here, in just one minute.
Practical Collaboration
We take a collaborative whiteboard approach to identifying points of friction and solving challenges across the lifecycle of interaction with customers.
Thinking Differently
We bring together a range of stakeholders for substantive dialogue and collaboration that will give your strategy an edge.
Strategy, analytics, operations & tech professionals charged with implementing what's new
Regulators who establish and audit the guardrails for new technology
Chief executives who make strategic and investment decisions to buy or build new technology
Educators, entrepreneurs and innovators from inside and outside the industry who can introduce new paradigms
Innovation Agenda
We address the latest innovations that can affect your growth and profitability.

Preference Management
Data
Transformation
Identity
Management
Machine Learning
Omni-channel
Communication
Consumer
Experience
Frictionless Payments
Data Stewardship
How We Operate
Members work together throughout the year to build relationships, benchmark progress, and even establish business partnerships.
In-person Meetings
Members gather twice per year for in-depth working sessions, networking and education.
2021 schedule:
March (4 virtual sessions)
November 11-12 (in-person)
Working Groups
Members can choose to participate in working groups that advance the industry in areas such as data file standards, preference management, and more.
Benchmarking
Periodic surveys allow members to benchmark their progress in areas such as the implementation of digital communication channels.
Peer Groups
These functional groups for agency and debt buyer members meet regularly to build relationships and share current challenges:
CEOs/presidents
IT leaders
Sales leaders
Steering Committee
This group ensures the Innovation Council addresses the most impactful topics in a way that leads to deeper relationships, solutions, and progress.
2021 Steering Committee
Josh Allen, CEO, Tratta
Jason Collins, COO, Spring Oaks Capital
Scott Ferris, CEO, Attunely
Peter Ghiselli, Consultant
Carl Harkleroad, CEO, Imagined.Cloud
John Kelan, Sr. Director of Operational Strategies, Hunter Warfield
Kristyn Leffler, Director Digital Strategies, Resurgent
Michael Meyer, Chief Risk and Innovation Officer, MRS BPO
Dan Womack, Sr. Director, Software Engineering, Ontario Systems
iA Strategy & Tech
Innovation Council membership includes team registration to iA Strategy & Tech (iAST), a virtual conference designed specifically for collections strategy and technology professionals, who often don't have the time or budget to travel (even before Covid). Learn what's new -- all in one place.

iAST 2021 took place July 13-15 and is available on-demand through September.
Learn More
What our members say

Tim Stapleford
President & CEO
Spring Oaks Capital, LLC
Michael Meyer
Chief Risk & Innovation Officer
MRS BPO
Le'nore Caldwell
Sr. Manager,
Vendor Oversight
InvestiNet
Brian McManamon
President & CEO
TECH LOCK
a RevSpring company
Innovation Council meetings are engaging and interactive working sessions
If you want parties, head to Vegas. If you want meaningful opportunities to collaborate with forward-thinking peers to advance the industry, come to Washington.
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