Where business leaders converge to solve problems.
The Innovation Council is a membership group for organizations that understand their future depends on thinking differently: about operations, consumer engagement, technology, recruiting, HR and more. Together, we envision the future and then map how to get there.
What Is It and Why Join?
Get a quick sense right here, in just one minute.
We take a collaborative whiteboard approach to identifying points of friction and solving challenges across the lifecycle of interaction with customers.
Thinking Differently
We bring together a range of stakeholders for substantive dialogue and collaboration that will give your strategy an edge.
Strategy, analytics, operations & tech professionals charged with implementing what's new
Regulators who establish and audit the guardrails for new technology
Chief executives who make strategic and investment decisions to buy or build new technology
Educators, entrepreneurs and innovators from inside and outside the industry who can introduce new paradigms
Innovation Agenda
We address the latest innovations that can affect your growth and profitability.
Preference Management
Data
Transformation
Identity
Management
Machine Learning
Omni-channel
Communication
Consumer
Experience
Frictionless Payments
Data Stewardship
How We Operate
Members work together throughout the year to build relationships, benchmark progress, and even establish business partnerships.
In-person Meetings
Members gather twice per year for in-depth working sessions, networking and education.
2022 schedule:
April 7-8
November 10-11
Working Groups
Members can choose to participate in working groups that advance the industry in areas such as data file standards, preference management, and more.
Benchmarking
Periodic surveys allow members to benchmark their progress in areas such as the implementation of digital communication channels.
Peer Groups
These functional groups for agency and debt buyer members meet regularly to build relationships and share current challenges:
Steering Committee
This group ensures the Innovation Council addresses the most impactful topics in a way that leads to deeper relationships, solutions, and progress.
What our members say
Tim Stapleford
President & CEO
Spring Oaks Capital, LLC
Michael Meyer
Chief Risk & Innovation Officer
MRS BPO
Brian McManamon
President & CEO
TECH LOCK
a RevSpring company
© 2021 The iA Institute and insideARM LLC, a certified Woman-Owned Business (by NWBOC)