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  • About
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    • iA Innovation Council logo

      This is where true innovators converge.

      The Innovation Council is a membership group for organizations that understand their future depends on thinking differently and being at the forefront of communications, analytics, payments, and compliance technology.

       

      Together, we envision the future and then map how to get there.

    • What Is It and Why Join?

      Get a quick sense right here, in just one minute.

    • Practical Collaboration

      We take a collaborative whiteboard approach to identifying points of friction and solving challenges across the lifecycle of interaction with customers.

    • Thinking Differently

      We bring together a range of stakeholders for substantive dialogue and collaboration that will give your strategy an edge.

      Photo of 3 workers on laptops sitting at a table

      Strategy, analytics, operations & tech professionals charged with implementing what's new

      Photo of traffic light

      Regulators who establish and audit the guardrails for new technology

      Photo of man playing chess

      Chief executives who make strategic and investment decisions to buy or build new technology

      Photo of woman leading whiteboard working session with team

      Educators, entrepreneurs and innovators from inside and outside the industry who can introduce new paradigms

    • Innovation Agenda

      We address the latest innovations that can affect your growth and profitability.

      Artificial

      Intelligence

      Data

      Transformation

      Identity

      Management

      Data

      Analytics

      Omni-channel

      Communication

      Consumer

      Experience

      Frictionless Payments

      System Interoperability

    • How We Operate

      Members work together throughout the year to build relationships, benchmark progress, and even establish business partnerships.

      In-person Meetings

      Members gather twice per year for in-depth working sessions, networking and education.

      Working Groups

      Members can choose to participate in working groups that advance the industry in areas such as data file standards, consent tracking, and more.

      Benchmarking

      Periodic surveys allow members to benchmark their progress in areas such as the implementation of digital communication channels.

      Peer Groups

      These functional groups for agency and debt buyer members meet regularly to build relationships and share current challenges:

      • CEOs/presidents
      • IT leaders
      • Sales leaders
      • Finance leaders

      Steering Committee

      This group ensures the Innovation Council addresses the most impactful topics in a way that leads to deeper relationships, solutions, and progress.

    • 2021 Steering Committee

      Josh Allen, CEO, Tratta

      Jason Collins, COO, Spring Oaks Capital

      Scott Ferris, CEO, Attunely

      David Friedlander, President, Healthcare Revenue Recovery Group, LLC

      Peter Ghiselli, Consultant

      Carl Harkleroad, CEO, Imagined.Cloud

      John Kelan, Sr. Director of Operational Strategies, Hunter Warfield

      Kristyn Leffler, Director Digital Strategies, Resurgent

      Michael Meyer, Chief Risk and Innovation Officer, MRS BPO

      Amy Perkins, President, The iA Institute

      Dan Womack, Sr. Director, Software Engineering, Ontario Systems

    • iA Strategy & Tech logo

      iA Strategy & Tech

      Innovation Council membership includes team registration to iA Strategy & Tech (iAST), a virtual conference designed specifically for collections strategy and technology professionals, who often don't have the time or budget to travel (even before Covid). Learn what's new -- all in one place.

       

      The next iAST is July 13-15, 2021.

      Learn More
    • What our members say

      Tim Stapleford

      President & CEO

      Spring Oaks Capital, LLC

      Michael Meyer

      Chief Risk & Innovation Officer

      MRS BPO

      Le'nore Caldwell

      Sr. Manager,

      Vendor Oversight

      InvestiNet

      Brian McManamon

      President & CEO

      TECH LOCK

      a RevSpring company

    • Innovation Council meetings are engaging and interactive working sessions

      If you want parties, head to Vegas. If you want meaningful opportunities to collaborate with forward-thinking peers to advance the industry, come to Washington.

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      Man listening during a meeting
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      Business man making a point
      3 business men talking during a break at a conference
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      Smiling man having coffee and conversation with others
      Woman listening to a colleague making a point
      Two business men listening to a third, who is looking at his phone
      Man making a point during a conversation
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      Man making a point
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      Two men at a table during a conference
      Man wearing blue sweater vest holding a microphone and talking
      Man listening with clasped hands, elbows on a table
      Man making a point, using his hand for emphasis
      Two men having a conversation
      Woman listening with crossed arms
      Man listening to colleague
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      Businessman speaking with microphone
      Smiling man listening along with others
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      Man speaking into microphone
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      Audience listening to conference speaker
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      Three business people sitting at a table listening to a speaker
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      Show more

    © 2021 The iA Institute and insideARM LLC, a certified Woman-Owned Business (by NWBOC)

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